The book will provide the rest. Only basic computer skills and project or issue management knowledge is required. First published: April 2013 Production Reference: 1090413 Published by Packt Publishing Ltd. As a result, some of the older browsers are no longer supported. The book will provide the rest.
Find out when new books are published by following PacktEnterprise on Twitter, or the Packt Enterprise Facebook page. Neither the author, nor Packt Publishing, and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book. Each level is more fine-grained than the one above it. By doing so, you can save other readers from frustration and help us improve subsequent versions of this book. . Chapter 5, Screen Management, builds on the preceding chapter and explores the concept of screens and how users can create and manage their own screens. Unfortunately this book isn't like that.
If there is a topic that you have expertise in and you are interested in either writing or contributing to a book, see our author guide on www. Note Warnings or important notes appear in a box like this. This will help you make an informed decision and be better prepared for future maintenance and troubleshooting. It's a real pleasure to work with them as I keep learning from them every day. Every effort has been made in the preparation of this book to ensure the accuracy of the information presented.
Only basic computer skills and project or issue management knowledge is required. Only basic computer skills and project or issue management knowledge is required. About the Reviewers Peter Callies has been developing software and leading teams for over 20 years. There are helpful tips and resources, such as examples of plugins to extend out-of-box workflows or to add useful custom fields. We appreciate your help in protecting our authors, and our ability to bring you valuable content. The E-mail message field is required. You can upgrade to the eBook version at www.
In the back of each chapter are steps for a project to create a helpdesk in Jira. Author: Patrick Li Publisher: Birmingham : Packt Publishing, 2013. If you come across any illegal copies of our works, in any form, on the Internet, please provide us with the location address or website name immediately so that we can pursue a remedy. The book will provide the rest. For me, the e-book worked but you might prefer hardcopy.
These services include various business functions, such as workflow and notification, which will be discussed in depth in Chapter 6, Workflows and Business Processes and Chapter 7, E-mails and Notifications, respectively. With Safari, you learn the way you learn best. Questions You can contact us at if you are having a problem with any aspect of the book, and we will do our best to address it. Most business data, such as issues and projects, are stored in a relational database. Issue Management Understanding issues What does an issue look like? An improvement over the last title is the inclusion of GreenHopper and agile development. Conventions In this book, you will find a number of styles of text that distinguish between different kinds of information. In a production environment, where there is a high reliance on the uptime, this can lead to unnecessary disruption to the users if not planned and communicated accordingly.
I also want to say warm words to everybody involved with Plugenta Labs. Please contact us at with a link to the suspected pirated material. Once your errata are verified, your submission will be accepted and the errata will be uploaded on our website, or added to any list of existing errata, under the Errata section of that title. Words that you see on the screen, in menus or dialog boxes for example, appear in the text like this: Click on Next on the welcome screen. Create reports and share your project progress with other stakeholders. There aren't a lot of books out there on Jira that I could see , but this is a good one if you need to work with the program.
The book will provide the rest. Reader feedback is important for us to develop titles that you really get the most out of. To send us general feedback, simply send an e-mail to , and mention the book title via the subject of your message. He is currently an Agile coach, helping teams and enterprises maximize their value in their product development systems. Instant Updates on New Packt Books Get notified! This book is a good comprehensive overview of Jira.
Tip Tips and tricks appear like this. I'm starting a new job soon, and since they use Jira for their helpdesk, I was looking for something to give me a flyover of the program and show me some screenshots. Let us know what you think about this book—what you liked or may have disliked. The book is written in a way that makes it easy to follow. The book may be long for some because it covers so much, however it is a good reference book. This book is a good comprehensive overview of Jira. Jira has a module you can purchase, but this project did a nice job of showing how powerful the program is.
Overall, very good book on Jira and one worth having around the office especially for the newer members of a team who may not have used Jira lots. Together with traditional methods, such as e-mail alerts, day-to-day business disruptions caused by system downtime can be minimized. Simply use your login credentials for immediate access. Each chapter builds on the last, taking you through important concepts and techniques such as business processes and workflows, setting up e-mail notifications, field and screen management, and reporting. Nothing more and nothing less. Here are some examples of these styles, and an explanation of their meaning. The author uses visualization to illustrate the potentially confusing concepts and their relations e.